Terms of Service

Last Updated: December 15, 2025

1. Agreement to Terms

Welcome to Ambassador Restaurant Digital Marketer. These Terms of Service ("Terms") govern your access to and use of the website ambassadordigitalmarketer.com (the "Site") and any services provided by Ambassador Restaurant Digital Marketer ("Company," "we," "us," or "our").

By accessing our Site or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or use our services.

2. Description of Services

Ambassador Restaurant Digital Marketer provides digital marketing services exclusively for restaurants, including but not limited to:

Social Media Management: Content creation, scheduling, engagement, and analytics
Google Business Profile Optimization: Setup, optimization, and ongoing management
Reputation Management: Review monitoring, response management, and improvement strategies
Paid Advertising: Campaign creation and management on Google, Facebook, and Instagram
Website Design & Development: Custom website creation, maintenance, and optimization
Content Creation: Photography, videography, and graphic design services
Email Marketing: Campaign design, automation, and performance tracking
SEO Services: Search engine optimization for local and organic visibility

The specific services provided to you will be outlined in a separate Service Agreement or proposal.

3. Service Packages and Pricing

3.1 Current Service Packages

We offer the following service packages (pricing subject to change):

Starter Package: Starting at $499/month
Growth Package: Starting at $899/month
Pro Package: Starting at $1,499/month
Custom Solutions: Pricing based on scope and requirements

3.2 Pricing Changes

We reserve the right to modify our pricing at any time. Any price changes will be communicated to existing clients at least 30 days before taking effect.

4. Payment Terms

4.1 Payment Schedule

Services are billed monthly in advance
Payment is due upon receipt of invoice
First payment is due before services commence

4.2 Late Payments

Payments not received within 7 days of the due date are considered late
Late payments may result in suspension of services
A late fee of 1.5% per month may be applied to overdue balances
We reserve the right to terminate services for accounts more than 30 days past due

4.3 Refund Policy

No refunds are provided for services already rendered
If you cancel within the first 14 days and are dissatisfied, we will work with you to resolve any issues
Setup fees and one-time charges are non-refundable

5. Client Responsibilities

5.1 Access and Information

You agree to provide us with:

Timely access to your social media accounts, website, and other platforms as needed
Accurate and current business information
Necessary login credentials and permissions
Prompt responses to requests for approvals or information

5.2 Content Approval

You are responsible for reviewing and approving content before publication when requested
If approval is not received within the agreed timeframe, we may proceed with scheduled content
You are responsible for ensuring all information you provide is accurate and lawful

6. Intellectual Property

6.1 Your Content

You retain ownership of all content, images, logos, and materials you provide to us. By providing these materials, you grant us a license to use them for the purpose of delivering our services.

6.2 Our Work Product

Custom content created specifically for you becomes your property upon full payment
Templates, tools, processes, and methodologies we use remain our intellectual property
We retain the right to use anonymized case studies and portfolio examples

7. Confidentiality

We agree to keep your business information, strategies, and data confidential. We will not share your proprietary information with third parties except as necessary to perform our services or as required by law.

You agree to keep our pricing, methodologies, and proprietary processes confidential.

8. Term and Termination

8.1 Service Term

No Long-Term Contracts: Services are provided on a month-to-month basis unless otherwise specified. Either party may terminate services with 30 days written notice.

8.2 Termination by You

You may terminate services at any time by providing 30 days written notice via email to [email protected] and paying any outstanding balances.

8.3 Termination by Us

We may terminate or suspend services immediately if you:

Fail to pay invoices within 30 days
Breach these Terms
Provide false information
Engage in illegal or unethical activities

8.4 Effect of Termination

Upon termination, access to services will cease. We will provide you with any content or assets created for you upon request and full payment.

9. Warranties and Disclaimers

9.1 Our Warranty

We warrant that services will be performed professionally and in accordance with industry standards, and that our team possesses the skills and expertise to deliver the agreed services.

9.2 No Guarantee of Results

Important: While we strive for excellent results, we cannot guarantee specific outcomes, including specific rankings on search engines, follower counts, engagement rates, or revenue increases. Digital marketing results depend on many factors outside our control.

9.3 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR DATA.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ambassador Restaurant Digital Marketer, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Your breach of these Terms
Your violation of any law or third-party rights
Content or materials you provide to us
Your use of our services

12. Third-Party Platforms

Our services involve the use of third-party platforms including Meta (Facebook, Instagram), Google, TikTok, and others. You agree to comply with the terms of service of all third-party platforms we use on your behalf.

We are not responsible for changes to third-party platforms that may affect our services, including algorithm changes or policy updates.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute proceedings, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.

13.3 Jurisdiction

Any disputes shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any Service Agreement, constitute the entire agreement between you and Ambassador Restaurant Digital Marketer.

14.2 Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Site. Continued use of our services after changes constitutes acceptance.